RETAP MEDIAPrivacy Policy
Effective August 19, 2026 · Retap Media LLC, Florida
Who we are
Retap Media LLC ("Retap Media," "we," "us") provides follow-up, appointment-booking, and database-reactivation services to home-services businesses. This policy describes how we collect, use, and protect information on retapmedia.com and its subdomains, and in the course of providing our services. Contact: [email protected] · (321) 215-7267 · 7901 4th St N, Ste 300, St. Petersburg, FL 33702.
Information we collect
- Information you give us directly — name, business name, email address, and phone number when you request an audit, book a call, use the chat widget, call us, or email us.
- Booking details — appointment times and answers you provide on booking forms.
- Basic technical data — standard web server logs from our hosting providers. We do not run advertising trackers on this site.
Text messaging (SMS) — consent and use
If you provide your phone number and agree to receive text messages from Retap Media, we may send you messages related to your inquiry, appointment confirmations and reminders, and follow-ups about our services. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
- Opt out any time by replying STOP to any message. Reply HELP for help, or contact [email protected].
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties, excluding aggregators and providers of the text-message services strictly as needed to deliver messages.
How we use information
- To respond to inquiries, run requested audits, and schedule and confirm appointments.
- To provide, operate, and improve our services.
- To meet legal, regulatory, and record-keeping obligations, including consent and opt-out records.
How we share information
We do not sell personal information. We share information only with service providers who operate our systems (for example, our CRM, scheduling, telephone, and email platforms), strictly to deliver the services described above, and where required by law.
Data retention and security
We keep contact records, consent records, and message logs for as long as needed to provide services and satisfy legal obligations, then delete or anonymize them. We use reputable providers with industry-standard security controls, and we limit access to those who need it.
Your choices
- Reply STOP to any text to stop texts immediately.
- Use the unsubscribe link in any marketing email to stop emails.
- Email [email protected] to access, correct, or delete your information.
Changes
We will post any updates to this policy on this page with a new effective date.